Your Partner in Construction, Maintenance & Sustainable Energy.
Ishna is a trusted name in city of Ajmer, Rajasthan, India. We are in Convenient Living domain covering Residential Houses, Construction and followed by Convenient Household Maintenance services. Visit us to get glimpse of our deliverables.
We Supports clients who have sensitive to environment, with Sustainability initiatives in Solar Power spaces, offering a comprehensive range of Solar Panel Rooftop Plant to power a sustainable future. We help in choosing high-quality products, including Solar panels, inverters, and batteries, which are built to last and engineered for maximum efficiency. Discover how Ishna can help you harness the power of the sun and reduce your carbon footprint with reliable, cutting-edge technology.
We also offer Construction consultancy for efficient and cost-effective project completion. Followed with Repair and Maintenance for residences / offices / Industrial units for better living.
ISHNA values the privacy of its customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://ishna.co.in/ or engage with us for solar rooftop installations, construction consultancy, or property maintenance services. By using our website or submitting your information to us, you agree to the practices described in this policy. We are committed to protecting your privacy and handling your data with transparency.
We collect only the information reasonably necessary to deliver our services. This includes your name, mobile number, email address, address, and company details where applicable. For solar projects, we may collect roof photographs, electricity bills, site dimensions, and property ownership documents. For maintenance and consultancy, we may collect site photographs, property details, and project specifications. We do not collect sensitive data such as Aadhaar numbers, bank account details, or other government identification documents through our website forms. If such documents are required for specific government applications, they are collected through secure, purpose-specific channels and not via general inquiry forms. When you browse our website, we automatically collect your IP address, browser type, device information, and pages visited. We may also use cookies and similar technologies to analyze traffic and improve user experience.
We use your information to provide quotations, conduct site inspections, execute projects, offer customer support, process invoices, and send service updates. For solar services, your data helps us design systems, coordinate installations, and process subsidy and net metering applications. For maintenance, we use your information to schedule visits and maintain service records. For consultancy, we use project details to provide guidance and plans. With your consent, we may also send promotional offers and service updates via phone, email, SMS, or WhatsApp.
We collect and process personal information only for legitimate business, contractual, operational, and legal purposes connected with the services requested by users. This includes fulfilling service contracts, complying with legal obligations, and pursuing our legitimate interests in improving service quality, provided these interests do not override your fundamental rights.
ISHNA does not sell your personal information to third parties for marketing purposes. We may share your data with our internal teams, certified installers, technical consultants, and logistics partners who need access to perform their work. For solar projects, we share necessary documentation with government authorities and DISCOM officials to process subsidy and net metering applications. We may also disclose information if required by law or to protect our legal rights and safety. All third parties who receive your data are expected to keep it confidential and secure.
For solar rooftop projects, we facilitate your applications for government subsidies and net metering approvals through official portals such as the National Portal for Rooftop Solar and respective state DISCOM websites. To do this, we may upload your personal information, identity documents, electricity bills, property ownership proofs, and site photographs to these platforms. We act only as a facilitator and do not control or guarantee the approval, rejection, or timeline of subsidy disbursement, which remains entirely at the discretion of the relevant government authorities. By engaging our solar services, you authorize us to submit your information to these portals on your behalf.
Our website uses cookies to recognize repeat visitors, remember preferences, and analyze site traffic. We may use third-party analytics tools such as Google Analytics and advertising platforms such as Facebook Ads to understand how visitors use our site and improve our marketing. You can accept or decline cookies through your browser settings. Disabling cookies may affect certain website features.
We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, and loss. These include secure servers, access controls, and regular security reviews. Only authorized personnel may handle your data. However, no system is completely secure. While reasonable security measures are adopted, ISHNA shall not be held liable for unauthorized access caused by factors beyond its reasonable control, such as cyberattacks, system failures, or force majeure events.
We retain your information only as long as necessary for business, legal, taxation, warranty, and service-related purposes. For solar projects, this typically includes the project duration plus the warranty period and any period required by law. For maintenance and consultancy, data is retained for the active service period and a reasonable time thereafter. Once no longer needed, your data is securely deleted or anonymized, unless a longer retention period is required by law.
You have the right to access, correct, or request deletion of your personal data, subject to legal and contractual obligations. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details in Section 17. We will respond within a reasonable timeframe.
By submitting your contact details, you consent to receive communications from ISHNA via phone, email, SMS, and WhatsApp regarding your inquiries, quotations, project updates, appointments, billing, and support. You may opt out of marketing communications at any time without affecting your access to our services. When submitting information through our website contact forms, you must tick a checkbox confirming that you agree to this Privacy Policy and our Terms and Conditions.
Electronic communications, including emails, WhatsApp messages, SMS, and digital approvals, may be treated as valid modes of communication and acknowledgment between ISHNA and the user.
Our website may contain links to external sites, including government portals, DISCOM websites, and partner sites. These sites operate independently and have their own privacy policies. We are not responsible for their content or privacy practices. We encourage you to review their policies before submitting any information.
ISHNA shall not be responsible for delays, data loss, policy changes, technical failures, or actions arising from third-party service providers, government portals, DISCOM systems, payment gateways, or external websites.
Our services and website are not intended for individuals below 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected data from a minor, we will delete it promptly.
16.1 Website Accuracy.
While ISHNA makes reasonable efforts to keep website information accurate and updated, the company does not guarantee the completeness, accuracy, or uninterrupted availability of all website content, specifications, pricing, or technical information.
16.2 No Professional Guarantee.
Any consultancy, estimation, savings projection, or technical recommendation provided by ISHNA shall be considered advisory in nature and subject to site conditions, engineering feasibility, government regulations, and actual usage patterns.
16.3 No Warranty on Estimated Solar Savings.
Any estimated energy generation, electricity savings, return on investment, or payback period shown on the website, quotations, or promotional materials are indicative only and may vary depending upon weather conditions, usage patterns, maintenance, shadow-free area availability, DISCOM policies, and technical factors.
16.4 User Responsibility for Submitted Information.
Users are responsible for ensuring that all information and documents submitted to ISHNA are accurate, complete, and lawfully owned or authorized for submission.
ISHNA reserves the right to modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.
In case of any interpretation conflict, the English version of this Privacy Policy shall prevail
For privacy-related concerns, contact:
ISHNA
Oasis, The Mall, 863/30, DRM Office Road, Ajmer, Rajasthan
Email: contact@ishna.co.in
Phone: +91-96940 30300
This Privacy Policy and any disputes arising from it shall be governed by the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Ajmer, Rajasthan.